Commercial maintenance programs
Commercial plumbing maintenance programs
Scheduled plumbing work for the properties you manage, with one office that knows the building and a written record of every visit.
Managed properties
Scheduled plumbing for managed properties.
- Property managers
- Restaurants and kitchens
- HOAs and condo boards
- Offices and retail
Who it is for
Set up around how the building is used.
A restaurant kitchen needs different work than an office restroom, so each program is written for the property.
Property managers
You carry several buildings and a maintenance budget that has to hold. A program puts the inspections on a calendar and keeps a written record per address, so a repair request arrives with history behind it.
Restaurants and food service
A kitchen drain that backs up in the middle of dinner can cost you the whole shift. Scheduled work on the busiest lines helps keep the kitchen and restrooms open through the season.
HOAs and condo associations
A board has to show where the money went. Scheduled visits and written condition reports turn aging plumbing into a plan the board can budget for, instead of a run of emergency invoices.
Offices and retail
Restrooms and break rooms get heavy use and little attention. A walkthrough on a schedule catches running toilets, dripping valves, and water heater trouble before a tenant reports it.
What a program covers.
Most commercial programs include these items.
- Backflow testing on the assemblies at the property, on the schedule your water utility sets, with the test report the utility needs.
- Scheduled hydro jetting on the drain lines that carry the heaviest load, at an interval based on how fast the lines build up in that building. For restaurants and commercial kitchens, that includes scheduled grease trap and interceptor cleaning.
- Camera inspection of the main lines, so a backup that keeps returning gets diagnosed instead of cleared again every few months.
- Water heater service, including a flush, a relief valve and temperature check, and a note on how much service life is left in the unit.
- Fixture walkthroughs across restrooms, break rooms, and kitchens. Running toilets, dripping valves, loose supply connections, and slow drains get caught while they are still small, and anything found is written down with a priority so you can decide what is repaired now and what goes into next year's budget.
When something breaks between visits.
Program properties go ahead of standard calls in the schedule, and (850) 880-6797 is answered 24 hours a day for an active leak or a backup. If you smell gas, leave the building, call the gas utility or 911 from outside, and then call us. The technician gets your access notes and service history before arriving.
Records
Documentation you can hand to someone else.
When someone asks what was done, when, and by whom, the answer is in writing.
- A test report for every backflow assembly, on the form your utility uses.
- A written condition report per property after each scheduled visit, with items sorted into repair now, plan for, and monitor.
- A service history the office can pull by property and date.
- One point of contact at the office who already knows the building, the access rules, and what was found last time.
What a program costs.
Commercial programs are priced per property, using the fixture count, how hard the building runs, and how many locations sit on the same calendar. Most properties fit one of three program levels.
You can also call the office at (850) 880-6797 and walk through the property.
Frequently asked questions
Common questions from managers, operators, and boards before a program starts.
How often does a technician come out?
It depends on the property. A single storefront might be quarterly; a restaurant or hotel usually needs drain work more often. The interval is agreed when the program is written.
Does a program replace the 24-hour emergency line?
No. The emergency number stays the same. A program moves your property up the schedule and gives the technician the history and access notes before they arrive.
Can one program cover several buildings?
Yes. Multiple properties can run on one inspection calendar, with a separate condition report for each address and one office contact for all of them.
How does backflow testing fit into a program?
Whether testing is required, and how often, depends on your water utility. Send us the notice or form you received; we test the assembly and fill out the report the utility needs.
What do you need to price a program?
The property address, the number of restrooms and kitchens, the age of the water heaters, and any problem that keeps coming back. The office puts together the scope and the price before anything is scheduled.
Put the property on a schedule.
Tell us about the building and the office will come back with a scope, an interval, and a price. Emergency calls are answered 24 hours a day at (850) 880-6797.