A backflow prevention assembly keeps water from flowing backward out of an irrigation system, pool fill line, or commercial building into the drinking water supply. It is a mechanical device. Its check valves, and on some types a relief valve, wear over time, which is why many Florida utilities require it to be tested on a schedule they set.
When to request backflow testing
People usually call about a test notice from the water utility, a new irrigation or pool fill connection, an assembly with no recent test record, or water leaking from the relief port of an assembly.
If water or sewage is spreading, call (850) 880-6797 now instead of sending a request. If you smell gas, leave the building and call 911 or the gas utility from outside first, then call Beach to Bayou.
What the service visit can cover
The technician finds the assembly and tests each check valve and relief valve against the pass standard for that type of assembly. A passing test is documented for your records and for the utility. If a check valve or relief valve fails, the technician explains the repair or replacement options before any work moves forward, and the assembly is tested again afterward.
Planning for Emerald Coast properties
Irrigation systems are common on homes in Freeport, Santa Rosa Beach, and along 30A, and an irrigation system tied to the drinking water line needs backflow protection. Pool fill lines, restaurants, hotels, and managed buildings in Destin and Miramar Beach add commercial and multi-unit assemblies to the list. Salt air and sun wear exterior assemblies faster, so a device that passed last time can still fail this time. The form and the test schedule depend on your water utility, so mention any notice you received and its due date.
If the property is a rental, a second home, or an open business, include who can let the technician in and when.
What to include in your request
When you call or send a request, mention the city, where the assembly is and what type it is if you know, the water utility and the due date on any notice, the last test date if known, and who should get the test paperwork.
Before the visit, make sure the assembly can be reached, unlock any gate or cover, and put pets away.
What to expect
Assembly testing
Irrigation, pool fill, and commercial water service assemblies are tested.
Test documentation
Results are documented for your records and for the utility that asked for the test.
Repair and retest
A failed assembly can be repaired or replaced and tested again.
Managed properties
Commercial and multi-unit properties can have their assemblies scheduled together.
