A burst or split pipe can release a large amount of water in a short time. Shut off the water if you can do it safely, then call (850) 880-6797 right away.
When to request burst pipe repair
People usually call about water suddenly pouring from a pipe, a split fitting, a sagging or collapsed ceiling, or a sudden drop in pressure.
If water or sewage is spreading, call (850) 880-6797 now instead of sending a request. If you smell gas, leave the building and call 911 or the gas utility from outside first, then call Beach to Bayou.
What the service visit can cover
The technician finds the failed section, checks the pipe material and how it can be reached, and isolates or cuts out the damaged part. If corrosion, movement, or high pressure caused the break, the pipe around it gets checked too.
The permanent repair depends on what the technician finds and what can be reached.
Planning for Emerald Coast properties
Attics, garages, outside walls, irrigation connections, and empty houses can hide a failed pipe until the damage shows. Salt air and older joints between different metals also corrode faster where the pipe is exposed.
If the property is a rental, a second home, or an open business, include who can let the technician in and when.
What to have ready when you call
When you call, be ready to share whether the water is off, where the pipe is, how much water is still coming, which rooms are wet, and whether a ceiling or anything electrical is involved.
Keep people and pets away from the water, and do not try to take the broken pipe or fixture apart.
What to expect
Calls answered 24 hours
The line takes burst pipe calls day and night.
Stop the flow
The broken line or fixture is shut off as soon as it can be reached.
Matched repair
The repair is matched to the pipe and fittings already in the building.
Pipe around the break
Nearby pipe is checked for corrosion, stress, or movement.
